Personalized Partnership

At Eurofins Central Laboratory, we foster a close-knit, collaborative work environment and maintain close relationships with clients with a strong sense of purpose and ownership. As your laboratory services provider, we encourage innovation and creative problem-solving, leading to more dynamic and effective solutions when partnering with our clients to advance therapeutic innovation.

 

Your Project Delivery Team

 

We deliver the best of both worlds - global reach and uncompromising compliance backed by the agility, personalized attention, and expert scientific guidance you'd expect from a true partner. Eurofins Central Laboratory's project delivery group comprises three dedicated functional divisions: project management with a dedicated study set-up team, data management, and our customer center of excellence.

 

Every study we support is overseen by an experienced Project Manager, who serves as the primary point of contact for all internal and external communications and maintains full access to global data. The Project Manager guides the study through every phase—from start-up and ongoing maintenance to successful completion—ensuring seamless execution.

 

Whenever possible, we assign sponsor-dedicated Project Managers, enabling them to develop a deep understanding of each client’s preferences and processes for a truly personalized experience.

 

With Eurofins Central Laboratory, you don't just get a service provider - you gain a trusted ally committed to your success.

 

Growing Together

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Scalability by design

At Eurofins Central Laboratory, agility is at the core of who we are. We pride ourselves on our ability to pivot processes, systems, and even strategies quickly and effectively, ensuring that we stay ahead in a rapidly evolving clinical research landscape. This flexibility allows us to respond to changing client needs, regulatory requirements, and market dynamics without compromising quality or timelines.

 

As we continue to grow globally, we have built a scalable organization designed to support clinical trials of any scale or complexity while retaining what makes us unique—our commitment to personalized service. Every sponsor has distinct requirements, and we excel at tailoring solutions to meet those needs, delivering both operational efficiency and individualized attention.

 

Our clients value speed, decisiveness, and the removal of barriers that slow down drug development. At Eurofins Central Laboratory, we share that urgency. We are the only central lab with the drive and capability to match your pace, helping you bring new therapeutics to market faster and with confidence.

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Driving performance through customer experience and operational excellence

At Eurofins Central Laboratory, we understand that customer experience and operational efficiency are essential to building stronger performance and lasting partnerships. Our most successful collaborations are rooted in continuous improvement initiatives, where we work closely with sponsors and CROs to deliver solutions that meet evolving trial demands.

 

We focus on scaling processes to handle large volumes of samples without compromising accuracy or timelines, while pivoting strategies to ensure alignment with sponsor objectives. At the same time, we introduce new capabilities to support emerging client needs and industry trends, ensuring flexibility and responsiveness.

 

Eurofins Central Laboratory has partnered with leading CROs and sponsors to develop supplemental reports and custom processes for enhanced data visibility, implement new capabilities that accelerate trial timelines, and evaluate innovative industry practices such as advanced PBMC processing techniques. These efforts reflect our commitment to streamlining operations and driving efficiency.

 

Our organization is also making significant strides in IT functionality, leveraging automation and advanced systems to improve transparency and operational performance. These enhancements, combined with our dedication to excellence, enable us to deliver faster, smarter, and more reliable solutions for our clients.

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Digital solutions for smarter clinical trials

Eurofins Central Laboratory delivers advanced digital solutions designed to simplify processes and enhance transparency for investigator sites, sponsors and CROs. Our online laboratory requisition forms streamline workflows, providing quick access to critical data, real-time sample tracking, and essential information for successful study execution. By reducing manual steps and improving accessibility, we help accelerate timelines and improve efficiency.

 

We continuously enhance our digital platforms to create a seamless, user-friendly experience. From intuitive navigation to secure, real-time data availability, every improvement is focused on supporting faster, smarter decision-making.

 

Beyond study-specific dashboards that display all relevant operational metrics, Eurofins Central Laboratory offers supplemental reporting tools such as the Sample Inventory Report (SIR) and Sample Status Report (SSR). These solutions provide deeper visibility into sample inventory and movement, ensuring transparency from collection through analysis and storage.

 

Our commitment to digital innovation empowers sponsors and CROs to make informed decisions quickly, reduce risk, and maintain compliance throughout the trial lifecycle.

 

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Global LIMS for Standardization and Accuracy

At Eurofins Central Laboratory, every study is configured in our global Laboratory Information Management System (LIMS), enabling fully automated workflows and consistent data across all locations.

 

Using one unified LIMS ensures standardization, streamlined setup, and robust control, reducing complexity and accelerating timelines. Each study setup is tailored to its protocol, defining visits, tests, reporting parameters, and study-specific flags. To guarantee reliability, we apply rigorous QC procedures, including peer reviews and test runs—so sponsors can trust every result.

 

Benefits for our clients include faster study setup, consistent global data, and full transparency and compliance. Partner with Eurofins Central Laboratory for precision, efficiency, and global excellence.