At Eurofins Food Assurance, we are committed to upholding the highest standards of integrity, impartiality, and confidentiality in all our certification activities. Our integrity and impartiality policy ensures that all our decisions are made objectively, independently, and transparently, safeguarding the trust you place in our services.

Our commitment

• Total impartiality:
  We have implemented rigorous mechanisms to prevent and manage conflicts of interest, ensuring that our decisions are based solely on objective evidence.
• Our mandatory disclosure policy requiring all staff members and subcontractors to report any potential conflicts of interest. We conduct risk assessments of potential conflict of interests in order to implement appropriate mitigation measures and corrections wherever necessary. Our Compliance Department verifies the robustness of the system for each certification body within Eurofins Food Assurance and conduct independent investigations when an incident is reported.
• Guaranteed confidentiality:
  All information provided by our clients is strictly protected. Our teams sign confidentiality agreements to ensure that your informati on is used only in the context of certification.
• Independent decision making:
  A clear separation of roles within our organization ensures that audits and certification decisions are carried out independently of each other and that certification operations are kept separate from all other activities.

Read our full policy

To learn more about our commitment to maintaining integrity and impartiality in our certifications, we invite you to read our full Policy on Impartiality.